MGT 310 - Operations Management

Credit(s): 3
Lecture Hours: 3
Lab Hours: 0
When Offered: Fall, Spring, Summer

Management of business transformation processes. A survey of the basic concepts, principles and practices involved in the design, implementation, operation and control of business processes (operations) in contemporary business organizations. Emphasis is placed on the integration of the operation function with other disciplines to foster achievement of strategic and tactical goals in both manufacturing and service organizations. Topical coverage includes operations strategy, product/service design, process design, contemporary quality management, forecasting, capacity planning, facility location and layout, work design and scheduling, production planning and control with a broad emphasis on goal-driven process and productivity management and quality management.

Prerequisite(s): MATH 210 and either MGT 300 or MGT 301, or ENGR 311 and Instructor Approval.